Alicia Brooks

Charlotte, NC · USAA · HO-3

AI eligibility

42/100

Est. claim value

$6,800

Loss date

2026-07-10

AI eligibility rationale

Slow leak from shower pan over 3+ weeks. Likely maintenance-related, may be denied under gradual damage exclusion. Recommend calling customer to set expectations before dispatching a plumber.

Policy summary (OCR)

Coverage A: $285,000
Deductible: $1,500
Gradual damage: Excluded

Damage read

Pulled from the customer's AI walkthrough. Cluster analysis found 2 affected item groups.

Master bath
Mold growth on drywall behind vanity
68%
Sub-floor
Localized rot, ~4sqft
62%