Back to inboxcase · AC-2081
water loss
Marisol Hernandez
Coral Gables, FL · Citizens · HO-3
AI eligibility
88/100
Est. claim value
$42,800
Loss date
2026-07-16
AI eligibility rationale
Sudden discharge from failed water heater supply line. Coverage A perils confirmed, no maintenance-related exclusions triggered. Category 2 water on carpet and drywall likely; supply-line rider likely covers mitigation.
Policy summary (OCR)
- Coverage A
- $412,000
- Coverage B
- $41,200
- Coverage C
- $206,000
- AOP deductible
- $2,500
- Water damage rider
- Yes
- Effective
- 2026-02-14
Damage read
Pulled from the customer's AI walkthrough. Cluster analysis found 3 affected item groups.
- 96%Utility closetWater heater burst, ½ inch standing water
- 87%Hallway carpet12 lf of wicking, pad likely saturated
- 82%Master bedroomBaseboards + 8sqft drywall Cat-2 water line